SkyLara mobile account control

Delete your SkyLara account

These instructions apply to the SkyLara iOS and Android app published under package name com.skylara.app.

Delete your account in the app

  1. Sign in to the SkyLara mobile app.
  2. Open Profile, then Settings.
  3. Scroll to Danger Zone and choose Delete Account.
  4. Review both confirmation messages and confirm deletion.

SkyLara reports success only after the service confirms the request. The account is disabled, refresh sessions and sign-in credentials are removed, profile identity is anonymized, and the app signs you out. Previously issued short-lived access tokens expire automatically.

If you cannot access the app

Send the dedicated Account deletion request below. Include the email address or phone number registered to the account so support can explain the identity-verification steps. Never send a password, one-time code, payment card number, or identity document in the initial message.

What happens to your data

Deleted or removed straight away

  • Your name, email address, phone number and profile details, including your profile photo.
  • Your emergency contact and health details, including medical declarations and certificates.
  • Documents you uploaded, such as ID or passport copies, and your insurance applications.
  • Your licence records and membership number, and equipment you registered.
  • Every sign-in, session and device access, so the account can no longer be used.

Kept

Logbook entries, past loads, bookings, payments and safety or audit logs are kept in a form that no longer shows who you are. Equipment a dropzone has checked, rented or recorded in an incident or approval stays with that dropzone as its safety record. Signed waivers are the dropzone's legal record, so the dropzone keeps them with your name and signature. These records are kept only as long as aviation-safety rules, accounting and tax law, or the resolution of disputes require. See the Privacy Policy for details.